After an order is placed, we aim to pick and pack the order within 2-4 working days.

This can be as quick as 24 hours, but during our busiest periods (November, December and February) this may extend to 6-8 working days.

You will get an email order confirmation after placing your order, this will give you your order number in case you need to contact us.

You may get a notification from our courier (DPD), letting you know that they are due to collect the parcel and they may also provide you with a time slot in which the delivery will take place. (This will likely be in another email, after the parcel has reached DPDs local depot).

Normal shipping times after the courier has collected is 1-2 working days.

Jubilee Weekend. DPD are warning of super-busy periods and additional time off of their staff across the business. Orders made on the week commencing 30th will be picked and packed as quickly as possible but we cannot guarantee delivery before the long weekend. Get your order in before Monday for us to get your order out for delivery on Tuesday.